Q: Can I just show up?
A: No. We do not accept walk-ins. You must call to make an appointment, plus you must fill out our Intake Form and bring it with you for your appointment.
The basis for our policy is our commitment to providing you the best form of massage therapy. We have a large staff and while every licensed massage therapist has his or her own specialties, we need to talk with you so that we have a better chance of meeting your physical therapy needs.
Since some therapists are booked a week or two out, we suggest you schedule in advance to get the exact day or time you need. Please keep in mind that early evening, Friday, Saturday and Sundays are our busiest times.
Scheduling & Policies
24 hour cancellation is expected. Anyone who no-shows without a courtesy call will be billed for the full session as stated and signed on Intake Form. Emails and texts are NOT acceptable means of cancellation. Our therapists have reserved this time for YOU. When you no-show or give last minute cancellation it takes away from someone that truly needs our help.
Cancellation List – Let us know if you’d like to be on a cancellation list, as sometimes we can make it work.